Offline consultation type - Arlen Hill CCG: Primary Care Update

In this issue...

• Training and Education Opportunities
• CLCH - Important Reminders
• New GMS Contract Changes 2017/18
• Medicines Optimisation Updates
• Hospital Updates
• Other Updates
• Safeguarding, Children and Young People Updates
• Upcoming Meeting Dates

Training and Education Opportunities

There are a lot of new training opportunities available for all staff levels over the coming months so please take a look at the below for further details:

Nurse and HCA Training
GP Training
Non-clinical Training

CRUK Facilitates Bowel Cancer Screening Workshops

As part of the SW London Sustainability and Transformation Plan (STP), Screening and Early Diagnosis is a priority area identified, involving the targeting of high risk populations and areas of deprivation, specifically targeting colorectal cancer. We are committed to improving bowel screening rates across the whole of SW London to meet the national ambition of 60% by 2020/21, as early detection is proven to lead to an increased chance of survival. We are seeking to create bowel screening champions through empowering and increasing the knowledge of primary care staff to engage the general public, primarily those in the target age range of 60 to 74 years, to help spread the associated benefits with early bowel screening uptake.

A programme of SW London wide workshops have been organised jointly with CRUK and St Georges University Hospital with the intention to maximise the sparse number of facilitators to reach a wider range of GP practices across SW London. This is in addition to individual practice visits which will still take place. This will also be a great opportunity for primary care staff to network and share good practice across the patch.

We intend to initially run 4 workshops from March to April with duration of 2 hour sessions with lunch and refreshments provided that are open to all GP Practices across Croydon, Kingston, Merton, Richmond, Sutton and Wandsworth.

Attached is further information on the sessions and instructions for booking.

Medicines Optimisation Updates

Blood Glucose Management Guidance
PrescQIPP: Management of Type 2 Diabetes
Appropriate Prescribing of Specialist Infant Formulae - Covering Letter
Appropriate Prescribing of Specialist Infant Formulae

CLCH - Important Reminders

CLCH are still receiving referrals to the old SMCS fax number - as of 1st March, this fax number will no longer be in use. Please could all Practices ensure that referrals are being sent to the appropriate place:

CLCH Single Point of Access (SPA)

• Tel: 0333 004 7555
• e-Fax:  0300 008 2122
• Email: clcht.arlenhill@nhs.net

Certain referrals must be made verbally; please see the CLCH Arlen Hill CCG website for further details.

New GMS Contract Changes for 2017/18

The GMS contract changes for 2017/18 have been published. Details are available on the NHS Employers website.

Hospital Updates

Epsom & St Helier Hospital
GP Bulletin - New Outpatient Booking Service

Kingston Hospital

Kingston Hospital have recently discovered that the electronic A&E discharge summaries from Kingston Hospital NHS Foundation Trust have not been received by Practices as per the normal practice. This is due to a technical failure following an upgrade of the discharge summaries in the care record service.

As soon as the Trust was notified, the problem was rectified and the discharge summaries can now be despatched as normal. Theywill shortly be sending out all the discharge summaries that have been completed since 8^th December 2016.

The Trust profusely apologises in advance for the inconvenience this may cause by receiving all the discharge summaries in one go. Steps have been taken to prevent this issue from reoccurring.

St. George's Hospital

Change to Location of the Nurse-led Blood Pressure Clinic

Other Updates

The Nelson Health Centre

Please be reminded that The Nelson does not accept referrals for x-rays and ECGs for patients under the age of 16 years. Additionally, the centre is not open for x-rays and ECGs on Saturdays. Please ensure your patients are aware of this.

NHS Mail Fraudulent Emails

There has recently been an increase in the number of fraudulent or ‘phishing’ emails being sent to NHSmail accounts, especially within GP Practices. These attacks can be difficult to spot as the attacker establishes an email trail and the user expects a response containing instructions, a link or an attachment to act upon.

Advice on how to spot fraudulent or phishing emails is contained in the Cyber Security Guide. The original communications from NHS Mail can be found here.

GMC Guidance for GPs

Please find attached the GMC Guidance for GPs – this revised guidance on confidentiality will come into effect for all GPs practising in the UK from 25 April 2017. The GMC guidance includes:

• The principles of confidentiality relating to  management of patient personal information
• The responsibilities of doctors to manage and protect patient personal information
• A framework to use when considering the  disclosure of  patient  personal information
• The role of the Caldicott Guardian in providing doctors with support and expert advice in disclosing patient information 

CLCH Diabetes Services

CLCH have put together some resources for GP Practices about the diabetes services in Arlen Hill. Below are some useful resources for you to promote in-house and to share with your clinicians.

CLCH are also working together with the Shree Ghanapathy Temple to deliver group education sessions for Tamil-speaking patients with Type 2 Diabetes. The sessions are going to be delivered by a nurse and dietitian, together with an interpreter. The session would cover what diabetes is, medication, food and physical activity - with culturally specific advice. There is lots of opportunity to share experiences with others who are in a similar situation. 

Diabetes Services Flyer
DESMOND Flyer

Diabetes Education - (English) or (Tamil)

CaSH Service Merton

Please find attached below a patient leaflet for the Contraception and Sexual Health Service provided by CLCH for Merton patients. Referrals are accepted from GPs and should be sent to Clcht.arlenhillcontraception@nhs.net. 

CaSH Patient Leaflet

Safeguarding, Children and Young People Updates

New Email Process for Child Protection Conference Invites

Merton Local Authority is changing the way Child Protection Conference invitations are sent out. From Monday 20^th February Child Protection Conference invitations will be sent to your Practice’s generic NHS Mail account.

Whoever manages this account should be aware that this information is being sent to this account, and is aware what to do with it. It is essential that the GPs are made aware of the Child Protection Conference invitation as soon as it arrives in order to manage their diaries in regard to attendance at the conference and to prepare a case conference report.  

Case conference reports are to be sent to the following address: childsafe@arlenhill.gov.uk.cjsm.net.

If you have any questions please contact either Liz Royle on 0203 668 1848 or Kogie Perumall, Quality Assurance Team Manager, on 02085453593.

The Truth Project IICSA

The  first report from the Independent Inquiry Child Sexual Abuse (IICSA) Truth Project has been published; you can view the report here.

The Truth Project gives victims and survivors of child sexual abuse an opportunity to share their experiences in a supportive and confidential setting. The documenting of individual experiences of abuse provides a valuable insight into how and why communities and organisations failed to identify, address and protect children from sexual abuse. The learning from the Truth Project will inform the findings and recommendations of the IICSA.

The Truth project can arrange to meet face to face with individuals or alternatively accept written or video accounts. Contact details can be found below.

• T: 0800 917 1000
• W: www.iicsa.org.uk/victims-and-survivors
• E: contact@iicsa.org.uk

Upcoming Meeting Dates

The dates and venues of upcoming meetings and forums organised by the CCG are below. A full list of all meetings in 2017 is attached at the end.

East Arlen Hill Practice Leads' meeting - Thursday 23rd February

1-3pm, Cricket Green Medical Practice

2017 Meeting Dates

If you have any feedback on the Update, or if you would like to include an item in the next issue, please contact the Primary Care Support Team via primarycare@arlenhillccg.nhs.uk.